Dead Ready Productions

+44 (0)208 339 6139
hello@deadready.co.uk

Video Production Company London - Filming, Editing, Motion Graphics

Privacy Policy

Your confidence means the world to us

Privacy Policy

Last Updated: January 2025

At Dead Ready Productions, we are committed to safeguarding the privacy of our clients, website visitors, and anyone whose data we process as part of our services. This privacy policy explains how we collect, use, and protect personal data, including compliance with the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

  1. Visitors to Our Website

What Information We Collect:

  • Website Analytics: We use Google Analytics to collect standard internet log information and details of visitor behaviour patterns. This data includes IP addresses, geographical location, browser type, referral source, and other technical data. This information is anonymised and cannot be used to identify individuals.

Use of Cookies:

  • We display a cookie banner on our website to inform visitors and allow them to manage their preferences regarding cookies. For more details, see our Cookies Policy.

  1. Business-to-Business (B2B) Processing

What Personal Data We Process:

In the course of providing services to our clients, we may collect and process the following types of personal data:

  • Client Contact Information: Names, email addresses, phone numbers, and job roles of individuals working for our clients.
  • Footage and Project Files: Videos and photographs captured during filming that may include identifiable individuals.
  • Project Details: Information relating to your business or project requirements.

Why We Process This Data:

We process personal data to:

  • Fulfil contracts and agreements for video production services.
  • Communicate with clients during project planning and execution.
  • Deliver and transfer project deliverables securely.
  • Retain project files for potential future client requests, such as re-edits or additional services.

Retention Period:

  • We retain project files and footage indefinitely to support client requests for re-edits or reuse of content. Clients can request deletion of data at any time, and we will comply promptly.

  1. International Data Transfers

How We Handle Data Transfers:

When personal data is transferred outside the UK or EEA, such as via third-party tools, we ensure compliance with GDPR and Schrems II obligations by:

  • Using tools that implement Standard Contractual Clauses (SCCs) or equivalent safeguards.
  • Ensuring data transfers occur only to providers with strong privacy protections.

Third-Party Providers:

  • Google Analytics: Used for website analytics. Data is anonymised and processed in compliance with GDPR.
  • Vimeo: Used to upload edited videos for client review. Vimeo’s privacy policy complies with GDPR, and content is secured through account-level access controls.
  • OneDrive: Used for securely storing project files and footage during editing.

  1. Security Measures

We implement appropriate technical and organisational measures to ensure the security of personal data, including:

  • Password-protected systems and role-based access controls.
  • Encryption for data in transit where applicable.
  • Secure storage of project files on internal servers and approved third-party platforms.

  1. Data Subject Rights

Under GDPR, individuals whose data we process have the following rights:

  • Access: To request access to their personal data.
  • Rectification: To request corrections to inaccurate or incomplete data.
  • Erasure: To request deletion of their data (the “Right to be Forgotten”).
  • Objection: To object to processing based on legitimate interests.
  • Data Portability: To request their data in a machine-readable format.

To exercise these rights, please contact us at info@deadready.co.uk.

  1. Complaints and Queries

We aim to meet the highest standards in protecting personal data. If you have concerns about our data processing or wish to make a complaint, you can contact us at info@deadready.co.uk or write to:

Dead Ready Productions
Link House
140 Tolworth Broadway
Surbiton, Surrey, KT6 7HT

If you remain dissatisfied, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO): www.ico.org.uk.

  1. Changes to This Privacy Policy

We reserve the right to update this privacy policy as necessary to reflect changes in our practices or legal requirements. The most recent version will always be available on our website.

For more information or questions, please contact us at info@deadready.co.uk.